DPD Crawley Depot

2 Month Completion | 60,000 SQ FT | Furniture Selection | Project Management | Installation

Seamless Delivery on a Live Site; From Specification to Installation.

Project Brief

When DPD selected Crawley as the location for one of their newest South Distribution Centres, they needed a furniture partner who could do more than supply product. They needed a team that could navigate a live, multi-contractor construction environment, meet a fixed handover deadline, and help furnish a building designed to the highest environmental standards.

The brief called for a fully specified, operational workspace delivered within two months - on time, on budget and in keeping with DPD’s brand and operational requirements.

The Setting: A Building Built for the Future

DPD’s Crawley depot was designed with genuine environmental ambition, a living grass roof, timber cladding, and infrastructure built around long-term sustainability. When TOIG came on board, the question wasn’t just what furniture to supply. It was how to specify an interior that lived up to the building around it.

That’s where TOIG’s expertise came in. Rather than defaulting to a standard range, TOIG conducted a full specification exercise — researching manufacturers, evaluating sustainability credentials, and selecting products that matched the building’s values as much as DPD’s operational requirements. UK-made, high recycled content, near-100% recyclable at end of life. Not because the brief demanded it, but because that’s how TOIG specifies.

Sustainability Benchmarking & Impact Analysis

- Up to +45.9% increase in recycled content

- Cost savings of 20–35% per product line

- CO₂ reductions including 8.3kg CO₂e saved per chair and 290.5kg CO₂e across one rollout

- 1,037kg CO₂e saved through recycling credits

- 57kg plastic waste eliminated

- 170kg CO₂e saved through improved delivery methods

We carried out a data-led sustainability analysis comparing requested vs alternative products.

Making

Sustainability

Visible

QR codes were integrated across all furniture, transforming each item into a digital touchpoint for sustainability. By scanning the codes, staff could instantly access detailed information on materials, sourcing, carbon impact, and end-of-life pathways. This initiative made environmental data visible and accessible and turning the workspace itself into an interactive sustainability platform rather than a static environment.

Sustainable Highlights

The Sutton Chair was proposed to DPD for its strong sustainability credentials, featuring 30% post-industrial recycled polypropylene and being 100% recyclable. Backed by a 20-year warranty, it provides a durable, long-term seating solution that reduces the need for replacement.

We designed and proposed bespoke desk-end panels featuring the DPD logo, manufactured from recycled plastic bottles. These panels combine strong brand presence with practical benefits, improving acoustics whilst supporting DPD’s sustainability goals. The result is a functional, visually impactful solution that transforms everyday office furniture into a statement of environmental responsibility.

The Outcome

  • Delivered on time and within budget

  • Measurable reductions in C02 & waste

  • Sustainability embedded throughout

  • Increased employee engagement

By leading a comprehensive sustainability benchmarking exercise and re-engineering the original specification, TOIG delivered a high-performing, future-ready workplace, enhancing environmental performance, driving long-term cost efficiencies, and reinforcing DPD’s commitment to sustainability through a clearly visible and measurable outcome.

"Working with Vicky has been an absolute pleasure from start to finish.  What really stood out was the proactive approach in offering more sustainable alternatives without compromising on quality or design, alongside a very hands-on service throughout the entire project.

They delivered a workspace solution that not only looks great but also supports our teams' day-to-day operations. Communication was clear throughout, timelines were met, and nothing ever felt like too much trouble.

I wouldn’t hesitate to recommend them to any organisation looking for a professional, reliable, engaging partner who truly cares about the quality of their work and their client relationships.”

“Their attention to detail, creativity, and genuine understanding of our operational needs made the whole process seamless.”

Paul Woods | Regional Property Manager at DPD UK

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