NHS Saltaire
2 Days
100 Headcount
Design, Fit Out & Furniture
Design | Space Planning | Complimentary Drawings | Showroom Visit | Furniture Selection | Project Management | Installation
Heritage Setting, Modern Voices:
How NHS Saltaire Staff Designed Their Own Space.
The Objectives
- Ensure design sensitivity within a Grade II* listed heritage environment.
- Empower NHS staff through a fully user-led furniture selection process.
- Provide a transparent, evidence based comparison of all furniture options.
- Enhance staff engagement, wellbeing, and confidence in the final workspace
- Deliver a practical, durable, and brand aligned solution suitable for NHS operations.
- Overcome architectural challenges through bespoke furniture design.
- Manage the full process end to end to ensure clarity, control, and smooth delivery.
A User-Led Workspace Transformation for the NHS
- Comprehensive market scan across all furniture categories.
- Structured comparison of up to eight suitable options per category.
- Assessment criteria included sustainability, cost, finishes, lead times and origin.
- Enabled the NHS team to shortlist only the most viable candidates.
- Coordinated multiple on-site showroom visits with NHS stakeholders.
- Hands-on ergonomic testing of furniture across manufacturers.
- Enabled live evaluation of comfort, finishes and functionality.
- Workflow-aligned space plans tailored to staff movement and circulation.
- Wireframes validating sightlines, access and furniture adjacency.
- 3D renders used to communicate layout options within the heritage setting.
- Curated finish families that complement heritage features.
- Material samples reviewed for durability, cleaning, and NHS suitability.
- Ensured all selections aligned with brand, practical and architectural needs.
- Live product testing via on-site booth installations.
- Staff evaluated and scored shortlisted options over a 24-hour period.
- Highest scoring products were approved as the final specification.
- Single point of coordination from procurement to installation.
- Managed communication across NHS teams, manufacturers and logistics partners.
- Ensured programme control and seamless delivery.
- Developed custom furniture around heritage-site architectural constraints.
- Ensured accessibility, flow and functionality despite challenging pillar placements.
- Delivered tailored solutions that integrate seamlessly with the space.
Clarity First: How We Prepared Staff to Vote with Confidence.
To empower NHS employees to choose the furniture that best supported their daily work, we provided a complete toolkit for informed decision-making. We began with a full market review, shortlisting the strongest product options and presenting a clear analysis of sustainability credentials, cost, finishes, lead times and country of origin. We then arranged hands-on showroom visits so staff could experience the products directly, backed by detailed finish samples and side-by-side comparisons to help them understand quality, durability and aesthetic differences. To accommodate the building’s unique heritage layout, we also developed bespoke solutions where standard products weren’t suitable, ensuring every option presented was genuinely viable. Together, these steps gave employees complete clarity and confidence before casting their votes on the final selections.
Bespoke Furniture
We worked closely with the NHS team to ensure every furniture and fabric selection aligned precisely with their specification requirements. This included validating products against NHS standards for durability, cleanability, infection control, fire ratings, sustainability and long term value.
We sourced and compared multiple fabric families, ensuring each option met technical performance criteria while still offering the aesthetic warmth and practicality the space required. By providing samples, finish boards and clear guidance on suitability, we helped the team confidently select furniture and fabrics that not only met compliance needs but also enhanced the overall environment for staff and visitors.
Project Manager | Vicky Kkais
“Delivering this project for the NHS was incredibly rewarding. Our goal was to create a workspace that truly supported staff in the vital work they do every day, and seeing the transformation come together so seamlessly was a real highlight.”
Vicky oversaw the project from initial concept through to completion, coordinating design, procurement and delivery to ensure every detail aligned with the client’s requirements. Her hands-on approach, clear communication and expertise in workplace interiors ensured a smooth process and a high-quality result.
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