DPD Sittingbourne

Design | Space Planning | Complimentary Drawings | Furniture Selection | Project Management | Installation

Sustainability-Led Workspace Delivery:
A Sustainable Turnkey Furniture Solution for DPD UK

Project Overview

Deliver a fully furnished, operational workspace aligned with the organisation’s sustainability commitments, without compromising on quality, speed or budget.

As part of the project, we carried out a detailed sustainability benchmarking exercise across several furniture manufacturers, comparing recycled content, certifications and lifecycle performance to inform the final specification. We then supplied and installed furniture across the warehouse, office and breakout areas, delivering a complete turnkey package within a tight programme that included the Christmas manufacturing shutdown period.

Sustainability Led Specification

We proposed more sustainable product alternatives than the existing specification, ensuring:

  • High recycled content materials

  • Fully recyclable components

  • UK-manufactured products

  • Long lifecycle, durable furniture to reduce replacement cycles

DPD selected all recommended furniture solutions. To promote transparency and engagement, we created bespoke QR codes that were printed and applied to each product, allowing staff to scan items and discover the product’s sustainability credentials.

Additional Sustainable Features

  • The Sutton Chair was proposed to DPD for its strong sustainability credentials, featuring 30% post-industrial recycled polypropylene and being 100% recyclable. Backed by a 20-year warranty, it provides a durable, long-term seating solution that reduces the need for replacement.

  • We proposed bespoke DPD logo desk-end panels made from recycled plastic bottles

  • To further embed sustainability into the culture of the space, TOIG created QR codes positioned across the site, enabling staff and visitors to learn about the environmental credentials of operator chairs, desks and other furniture selections - This transformed sustainability from a procurement decision into an ongoing engagement tool.

Clarity First: How We Prepared Staff to Vote with Confidence.

To empower NHS employees to choose the furniture that best supported their daily work, we provided a complete toolkit for informed decision-making. We began with a full market review, shortlisting the strongest product options and presenting a clear analysis of sustainability credentials, cost, finishes, lead times and country of origin. We then arranged hands-on showroom visits so staff could experience the products directly, backed by detailed finish samples and side-by-side comparisons to help them understand quality, durability and aesthetic differences. To accommodate the building’s unique heritage layout, we also developed bespoke solutions where standard products weren’t suitable, ensuring every option presented was genuinely viable. Together, these steps gave employees complete clarity and confidence before casting their votes on the final selections.

Compliant Furniture & Fabrics

We worked closely with the NHS team to ensure every furniture and fabric selection aligned precisely with their specification requirements. This included validating products against NHS standards for durability, cleanability, infection control, fire ratings, sustainability and long term value.

We sourced and compared multiple fabric families, ensuring each option met technical performance criteria while still offering the aesthetic warmth and practicality the space required. By providing samples, finish boards and clear guidance on suitability, we helped the team confidently select furniture and fabrics that not only met compliance needs but also enhanced the overall environment for staff and visitors.

“Delivering this project for the NHS was incredibly rewarding from start to finish. A key part of our approach was working closely with the people who use the space every day, ensuring the furniture was selected with their input and tailored to their needs. Our aim was to create a workspace that genuinely supports staff in the vital work they do - practical, comfortable, and fit for purpose. Seeing the transformation and knowing it reflects the choices and requirements of the teams themselves, made the project a real highlight for everyone involved..”

Project Manager | Vicky Kkais

Vicky oversaw the project from initial concept through to completion, coordinating design, procurement and delivery to ensure every detail aligned with the client’s requirements. Her hands-on approach, clear communication and expertise in workplace interiors ensured a smooth process and a high-quality result.

NHS Phase 2

coming soon…

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